1. Information We Collect
Personal Data: When you register, book appointments, contact us, or subscribe, we collect your name, date of birth, phone, email, and health information relevant to your care.
Usage Data: Web analytics (e.g. IP address, pages visited, device/browser info, visit timestamps) for site performance and improvement.
Cookies & Tracking: We use essential cookies for site operation and optional cookies (e.g. analytics) only with your consent. No third-party tracking unless disclosed.
2. How We Use Data
To manage bookings, deliver medical care, and communicate critical health information.
To enhance website functionality, troubleshoot issues, and improve user experience.
To send newsletters and updates (only if you opt in).
3. Data Sharing
Internal: Shared securely among hospital staff with access needed to provide care.
External: We don’t sell or rent your personal data.
4. Data Security & Retention
We implement industry-standard safeguards (encryption, access controls).
Personal data is retained only as long as necessary—typically aligned with Tanzanian health regulations.
5. Your Rights
Access, correct, or request deletion of your personal data by contacting us.
Withdraw consent at any time (e.g. unsubscribe from newsletters).
Lodge a complaint with us or the Tanzanian data protection authority.
6. Children’s Data
We don’t knowingly collect data from children under 16 without parental/guardian consent.
7. Updates to Policy
We may update this policy; substantive changes will be posted on the site with an effective date.